Conference / Workshop
Benchmarking and Asset Management Nexus – Key Tools for Regulators and Decision Makers
Organizer: IAWD, SHUKALB and GIZ ORF

The Conference on “The Benchmarking and Asset Management Nexus – Key Tools for Regulators and Decision Makers” will convene on 30 June, 2022 in Albania’s capital city Tirana, back to back with the Danube Water Forum to take place on 28-29 June.

The Nexus conference will draw around 100 senior water sector representatives from the Danube region to discuss how benchmarking and asset management can be used as key tools for decision making.

Please note that participation in this event is possible by invitation only.

The conference's language will be English, with simultaneous translation into Albanian. Only physical participation will be possible. For further details on logistics and registration, please consult the links below.

Regulations regarding Covid-19

Please consult the website of the Albanian Ministry for Europe of Foreign Affairs for details on requirements upon the entry into Albania as well as ongoing restrictions in the country.

Conference Venue

The conference venue is the Hotel Rogner in Albania’s capital city Tirana. Several airlines serve Tirana on a regular basis, please consult the website of Tirana airport for further details.

Registration Process and Fees 

We thank our institutional and corporate partners who help us to make this meeting possible and allow us to offer invited guests the registration for free. However, accommodation and transportation costs for this event shall be covered by yourself or your organisation.

To confirm your participation, please register by 15 June 2022 by clicking the "Register" button on this page.

For further information on the registration process, please consult the "How to register guide" under the links below!

The conference badge and other materials for the conference will be made available at the registration desk.

In case you like to join the Danube Water Forum, which is held back-to-back with this event, please consult the Event's page for further details. 

Hotel booking

Please note that the organizers have only pre-booked a limited amount of hotel rooms in the Hotel Rogner. We recommend making your own accommodation arrangements in a timely manner. When making your reservation at the Hotel Rogner, please refer to the 2022 Danube Water Forum and Nexus event to receive a special room rate. In addition, find a list of hotels in the Logistical Guidelines document (see links below) close to the venue. We request you to please arrange your own booking at the hotel of your preference.


Session 1
Opening and Keynote: The Benchmarking and Asset Management Nexus

30 June, 09:00 - 10:30

Welcome words
Mr. Walter Kling, IAWD President, Austria

Welcome words
Mr. Peter Wolff, Fund Manager, ORF MMS, GIZ, Bosnia and Herzegovina

Welcome words
Mr. Petrit Tare, President, SHUKALB, Albania

Welcome words
Mr. Sokol Xhafa, President, SHUKOS, Kosovo

Welcome words
Mr. Elton Kacidhja, General Manager, Tirana Water and Wastewater Utility, Albania

Keynote “The Benchmarking and Asset Management Nexus”
Mr. Enrique Cabrera Rochera, Chair, IWA Specialist Group Benchmarking and Performance Assessment, IWA Senior Vice-President, Spain

Keynote “The Benchmarking and Asset Management Nexus”
Ms. Rita Salgado Brito, Chair, IWA Specialist Group Strategic Asset Management, Portugal

IAWD’s benchmarking activities in the Danube region
Ms. Katerina Schilling, Interim Head of IAWD TS, IAWD, Austria

Overview of AM activities in South-East Europe
Mr. Oliver Nachevski, Project Manager, ORF MMS, GIZ, North Macedonia

Ms. Elisabeta Poci, Executive Director, SHUKALB, Albania

Mr. Ndricim Shani, Chairman, Albanian Water Regulatory Authority (WRA), Albania

Ms. Maja Medenica, UTVSI AM Hub and Belgrade Water AM Center Head, UTVSI, Serbia

Mr. Klevis Jahaj, General Director, National Agency for Water Supply, Sewerage and Waste Infrastructure (AKUM), Albania

Ms. Sanja Zivkovic, Secretary, Committee for Communal and Environmental Affairs, Union of Municipalities of Montenegro, Montenegro

Session 2
SEEAM Program Results & Way Forward – Enhancing the Cooperation Between Service Providers and Relevant National Institutions

30 June, 11:00 - 12:30

Greeting remarks
Ms. Gabriele Lames, Program Manager, GIZ Albania

Overview of SEEAM implementation in Albania
Ms. Arbana Kola, AM Hub Manager, SHUKALB

Overview of SEEAM implementation in Kosovo
Ms. Erdonita Humolli, AM Hub Manager, SHUKOS

How to continue AM activities after SEEAM
Mr. Petros Kolovopoulos, Executive Director, Hydro-Comp Enterprises Ltd., Cyprus

Mr. Georgi Hristov, Project Manager, GIZ, North Macedonia

Mr. Florian Demi, Director, Directorate of Economic and Supportive Services, AKUM, Albania

Mr. Baton Begolli, Water Policy Advisor, Inter-Ministerial Water Council, Office of the Prime Minister, Kosovo

Ms. Valbona Paja, Deputy General Director, Shkoder Water and Wastewater Utility, Albania

Mr. Sokol Xhafa, Acting CEO, RWC Pristina, Kosovo

Session 3
The Utility Benchmarking Program: From Benchmarking to Performance Improvement and Back

30 June, 13:30 - 15:00

Overview of water service sector performance in the Danube region
Mr. Aleksandar Krstic, CEO, Eutopia Pro (as IAWD UBP Coordinator for the Danube Region), Serbia

Benchmarking regulation in Montenegro
Mr. Milos Petrovic, Energy and Water Regulatory Agency of Montenegro

Benchmarking for LGUs
Ms. Emilija Milunovic, RCDN Project Manager, IAWD, Austria

Mr. Walter Kling, President IAWD, Austria

Ms. Albana Jani, Director, Directorate of Coordination, Analysis, and Information, AKUM, Albania

Mr. Agron Haxhimali, Executive Director, Association of Albanian Municipalities, Albania

Ms. Adelina Farrici, Executive Director, Association of Local Autonomy of Albania (ALAA), Albania

Ms. Nadire Bejtullahu Vitija, Training Manager, SHUKOS, Kosovo

Session 4
Benchmarking and Asset Management as Foundation for Sustainable Infrastructure Investment

30 June, 15:30 - 17:00

Case Study 1 of BM&AM achievements and linkage to investment projects
Mr. Sokol Xhafa, Acting CEO, Regional Water Company Pristina, Kosovo

Case Study 2 of BM&AM achievements and linkage to investment projects
Ms. Ivana Torbica, Investment, Development and Project Engineer, Gradiska utility, Bosnia and Herzegovina

Mr. Raimund Mair, Senior Water Resource Management Specialist, World Bank, Austria

Mr. Eduart Rumani, National Programme Officer, Swiss Embassy, Albania

Ms. Hajrije Morina, Director, Water Services Regulatory Authority, Kosovo

Institutional Partners




City/LocationTirana, Albania

Start date 30 Jun 2022

Language English, Shqip (Albanian)
Contributed by Voice of the Danube
Summary (English)