National PI Data Collection

The DANUBIS Data Collection and Management (DANUBIS DCM) platform is designed as a separate, online data collection and management platform to allow national institutions to easily collect, validate, manage, share and publish utility performance data. The specific objectives of the platform are to (1) allow utility companies to enter utility performance data in an amicable web interface, (2) help national institutions check the quality and consistency of the data provided and manage and safeguard the data in a secure manner, (3) provide utility managers with a simple scorecard of their performance over time and against targets, (4) ensure a linkage to data platform and the national country systems, for reporting and further processing purpose. 

Currently, five national institutions use the platform in their country: the Ministry of Foreign Trade and Economic Relations of Bosnia and Herzegovina, the Association of Utility Service Providers of the Republic of North Macedonia, the Kosovo Regulatory Agency, the Montenegro Waterworks Associations (UVCG) and the Serbian Association for Water Technology and Sanitary Engineering of Serbia (UTVSI). The same signed a Memorandum of Understanding with IAWD and the World Bank to define the roles and responsibilities of each institution with regards to the DANUBIS DCM platform. 

Under Phase IV of the Danube Water Program, national activities in various countries will focus on supporting the development or improvement of national performance evaluation and benchmarking systems, whether mandatory/regulatory or more focused on utility improvement, including the adoption of established standards. It will be closely linked with the regional DANUBIS performance indicators system and utility-level benchmarking activities. 

The platform was launched at by end of October 2016. Further institutions interested in knowing more, or making use of the platform, should approach either IAWD ( or the World Bank team ( 

Examples of outcomes from previous PI data collection in Serbia and Montenegro can be found on the respective countries publishing websites. Benchmarking reports for both countries can be downloaded in local language.  

VoD - DANUBIS Data Collection and Management (DCM) Workshop

A workshop on the functionality of the regional data collection and management functionality of the DANUBIS web platform will be held in Belgrade on 22-24 June 2016....