Since the World Health Organization identified COVID-19 as a global health pandemic on March 11, 2020, the LGs and especially their PUCs have been heavily affected by its impact. 

With closed businesses, suspended educational process, closed public institutions, and major disruptions to operations of the majority of economic subjects, PUCs are changing and adapting their daily operational practices and procedures to the rapidly changing conditions to ensure the timely and quality delivery of essential communal services. COVID-19 has raised many questions that PUCs need to address.