Benchmarking

Benchmarking, collecting performance indicators and then comparing performance among utilities of similar size and conditions, is a useful tool to improve water utility performance. Several benchmarking activities exist to support the collection of performance indicator data on the Danube at the regional, national and utility level. 

The National PI Data Collection is a key activity supported under the Danube Water Program. It resulted in the development of the DANUBIS Data Collection and Management Platform (DANUBIS DCM), which is designed as a separate, online data collection and management platform to allow national institutions to easily collect, validate, manage, share and publish utility performance data.

The Utility Benchmarking Program (UBP) operated under D-LeaP assists utilities in collecting their performance data, in assessing the data to identify areas, where performance improvement is needed, and finally improve the performance through knowledge exchange with peers.

IAWD has teamed up with the World Bank's program NewIBNET to provide a publicly available database of key performance indicators for the Danube region. While IAWD acts as the face of NewIBENT in the Danube region and is responsible for collecting the data, NewIBNET provides the technical tool to browse through the data and allow for comparison.